Service

Please call me if you have any technical questions or if you are insecure if a pedal fits to your set-up !! It will be a pleasure to give you advise !! We are specialised in Loopers, Switchers,Power-Systems and Guitar Effects and we offer fine selected and inspected products in our shop. In our assortment you will find the most neutral, dynamic and flexible looper and switcher for guitar- and bass guitar-systems. In our webshop you will find fine selected standard- and trend products from USA, Canada, Asia and Europe.

We repair Tube-, Analogue- and Digital equipment - if needed please call: 0049-681-5898564 We build pedal-boards, racksystems and custom-solutions and have realised a lot of dream systems for many internationally known guitar- and bass players.

On all products of Loopersparadise we grant a Loopersparadise warranty of 3 years. Loopersparadise gives apart from the legal 2 yearly guarantee an additional 1 year of warranty on all its products. From the Loopersparadise warranty are exceptional: mechanical components, switches, sockets, LED´s and displays, tubes, cables and plugs. Also excluded from this warranty is equipment which was powered with NOT correct Guitar related SINGLE ISOLATED power-supplies. This warranty is only valid for the original buyer of the products.

14 days after receipt of the commodity. Impossible of this money back warranty are Looper and Switcher if the Setup has not been personally discussed with Loopersparadise before ordering (feasibility study), as well as cables and plugs and ordered amplifiers and speaker cabs. With returns only the commodity is taken back, which is in the intact original cardboard, with operating instructions and optically perfect (without scratches). If you ship back after testing a pedal with scratches on the bottom plate we charge you a minimum of 50,00 € (organization of replacement part) !! Each return must be announced before dispatch by email info@loopersparadise.de or by telephone Return shipping address only to: Frank Post, Bruchwiesenstrasse 25, D-66111 Saarbrücken, Germany The warranty claim must be made valid within the guarantee period and the commodity must be shipped after arrangement with Loopersparadise with the original invoice. Appreciative lack of warranty are repaired free of charge by Loopersparadise. Replaced parts and goods change into the property of Loopersparadise. Further requirements than the right to recovery of the lack of the commodity are not justified by these, additionally for legal guarantee granted warranty. If a case of warranty enters during the guarantee period, then this extends neither the warranty term, nor this is set thereby again on. The additional 3 yearly Loopersparadise warranty is valid only for customers, who are consumers in the sense of the §13 of the BGB. Loopersparadise pays in principle no back transmission postage for sent back goods. Back transmission postage is refunded only with defective commodity within the warranty. Payment The payment takes place by 100% prepayment; either by bank to bank transfer or PayPal. Self-service of the commodity is also possible after previous date arrangement in Saarbrücken. Company orders inside the EU with NO 19% German VAT If you want to order with your company VAT with NO German 19% VAT - please mail me your complete company-address with phone-number and VAT-Number !! With this information i can write and mail you the invoice with NO German VAT !! Only bank to bank money transfer !!

Loopersparadise sent away all its goods insured with DPD or DHL. Starting from a commodity value of 100 € freight-free, free supply takes place within Germany. Forwarding expenses outside of Germany please take it under „SHIPMENT “. With the payment of the commodity I explain myself in agreement with the terms of payment and business.